CIMER CARE AKA FAQ
How long does shipping take?
Orders are usually shipped within 2 to 5 days, and delivery can take up to 7 days depending on the carrier.
Thank you for your patience this is a small, mom-run business and I do my best to ship quickly
Do you ship internationally?
At the moment, we do not ship internationally.
We’re focusing on perfecting the experience locally before expanding.
Do you accept returns?
Because everything is secondhand and one-of-a-kind, returns are not accepted.
Do you offer local pickup?
Yes, local pickup is available and free.
Please keep in mind that this is a small mom-of-three–run business, so pickup times are scheduled based on availability.
We’ll arrange a time that works for everyone, but same-day pickup may not always be possible.
What is the condition of the clothes?
Most items are close to new or in very good condition, trying my best to provide clothes that can have a wonderful second life.
Any piece with noticeable wear will have it clearly mentioned in the product description.
How does sizing work?
All the items use French sizing, which tends to run smaller than US sizing.
If you’re unsure, feel free to message me I am always happy to help or size up to be safe!
Are the clothes washed before shipping?
Yes! All items are washed and ironed before being listed.
Wrinkling may occur during transport, and we are not responsible if the item arrives no longer perfectly ironed.
How many pieces do you have in stock?
All items are one per article. Once it’s gone, it’s gone!
How often do you restock?
We restock the shop every 2 to 3 months.
We’re still testing and refining our new business, so this schedule may evolve : join the newsletter to stay updated.
Can I reserve an item?
Because all pieces are one-of-a-kind, we do not offer reservations or holds.
Can i buy a gift card?
Yes , gift cards are available and valid for one year from the purchase date.
Can you help me find a specific item?
Absolutely! I can personally shop for a piece you’re looking for.
Just send me an email with what you have in mind.
Why are these prices not like Goodwill or thrift stores?
Every piece is curated, unique, and selected with care.
You are paying for:
- The time spent sourcing
- Quality control and garment care
- Brand value we choose high quality brands (prices are based on the original US retail when available)
- The cost of shipping and tariffs
This is a curated boutique selection not bulk thrift.
Do you have a physical store?
Not yet but we regularly do pop-ups.
Sign up for the newsletter to know when and where the next one will be.